Cold and windy at Waldo Lake, but still beautiful. . . . #waldolake #willamettenationalforest #willamettepass #pursuetheoutdoors #henricksoutdoors #lake #oregoncascades #oregonadventures #oregonexplored #oregon #oregonisbeautiful #oregonhiking

Hanging out at the creek. . . . #odelllake #willamettenationalforest #willamettepass #pursuetheoutdoors #henricksoutdoors #sheltercove #lake #oregoncascades #oregonadventures #oregonexplored #oregon #oregonisbeautiful #oregonhiking

Beautiful day visiting my parents at Odell Lake. . . . #odelllake #willamettenationalforest #willamettepass #pursuetheoutdoors #henricksoutdoors #sheltercove #lake #oregoncascades #oregonadventures #oregonexplored #oregon #oregonisbeautiful #oregonhiking

Love hiking with this kid! . . . #hiking #hikeoregon #oregonhiking #oregonadventures #oregonexplored #pursuetheoutdoors #henricksoutdoors #diamondpeak #outdoors #hike #vivianlaketrail #exploreoregon #diamondpeakwilderness #labradoodle

I normally don't share work-related stuff on IG, but I was excited to hear that Symantec achieved the Technology Services Industry Association (TSIA) “Rated Outstanding, Global Assisted & Self-Service Support” certification. This is an award that is very hard to achieve, and I'm proud to be part of the team that helped make this happen. A lot of work and dedication goes into supporting Symantec customers online. Personally, I help oversee our support knowledge base for enterprise customers, and manage several projects and initiatives to improve our overall support experience. I started at Symantec in 1995, and albeit a short 3 1/2 year break working in the outdoor and archery industry, I've worked at Symantec for 20+ years now in various roles. One thing I excel at is improving knowledge base articles, looking at things like search engine optimization, formatting, and readablity. These types of improvements often result in a big increase in page views and understanding, and less customers needing to call in or create a case.

Hmmm, I kinda like this better. . . . #daisy #wildflowers #flower #willamettevalley #willametteriver #springfieldoregon #willamalane #clearwaterpark #trails #river #nature #pursuetheoutdoors #henricksoutdoors

Be like this single flower by the river; be wild, be beautiful, thrive, and survive. . . . #daisy #wildflowers #flower #willamettevalley #willametteriver #springfieldoregon #willamalane #clearwaterpark #trails #river #nature #pursuetheoutdoors #henricksoutdoors

Our actions and the decisions we make determine the path we're on, possibly for a long time. Make sure you choose wisely, lest you regret your decisions. . . . #lifetips #quoteoftheday #quotes #railroad #railroadtracks #oregonexplored #springfieldoregon

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Dorris Ranch pioneer cabin. . . . #dorrisranch #pioneers #pioneercabin #cabin #willamettevalley #willametteriver #springfieldoregon #willamalane #clearwaterpark #trails #nature #pursuetheoutdoors